But the caller has three problems. His first problem is that I remember him. I remember speaking with him not once but twice on the phone before he decided to hire someone else. I have no intention of spending any more time on his case.
His second problem is that I am friends with the lawyer he decided to go with. I will not sabotage my relationship with a colleague for a waffling, second-guessing client with a now proven history of going behind his lawyer’s back.
Finally, because I have a lot of respect for my colleague, I will not take over the representation. I feel the same way with respect to virtually any lawyer from the Public Defender Service. How could I accept money from someone when that person is already receiving top quality legal representation?
“You are in very good hands with Mr. Smith, “I tell the caller. “He is a very good lawyer. You should be asking him these questions.”
“Mr. Smith speaks highly of you too,“ the caller tells me.
“Thank you,” I say. “That is good to hear.”
As for the caller’s complaint that Mr. Smith has not been returning phone calls, I point out that Mr. Smith is currently in trial. “He will be back in touch with you soon enough,” I tell him.
The caller sounds unsure. He also persists, ignoring my “I am wrapping this up so that I can get off the phone” tone of voice. Could I just get your professional opinion on one question, he asks me?
I am polite with him. But I am done with the call.